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All deliveries are arranged directly with each individual Retailer, so we would request that you are aware of the stated policy of the Retailer you are ordering from and contact them directly, in the first instance, if you have any questions about a particular order.


However, we would also be interested to hear of your feedback, positive or otherwise, regarding your communication with our Retailers, particularly if we can be of assistance to you.  Please call us on 01305 753959 or send us an email to info@shopdorset.co.uk.



We request that all our retailers have a fair returns policy which is communicated clearly to their Shop Dorset customers before purchasing. We recommend that you use a signature service when returning items (i.e. recorded post or special delivery) to ensure safe posting.


If you wish to report any matters regarding your experience of Delivery or Returns with one of our Retailers to us at Shop Dorset, please contact us on tel: 01305 753959 or email: info@shopdorset.co.uk                                    

Delivery & Returns